The Service Operations relocates from the Enfield branch to a new purpose-built facility at Gepps Cross alongside the Component Rebuild Centre.
This new state-of-the-art Service Operations Centre (SOC) provides improved capabilities to better serve small to large equipment customers with service solutions we have not been able to provide at our Enfield location. This facility is a testament to a commitment to putting customers first.
The new specialised workshop comprises of 26 bays fitted with overhead cranes that range from 12.5 tonnes up to 25 tonnes and is designed to facilitate from the smallest to the largest of Cat equipment. The enhanced layout and larger workshops will provide a more efficient and effective workflow and improve repair quality to further enhance your customer experience with Cavpower.
This facility accommodates a general workshop, engineering, welding and fabrication, build-up, field service, lube truck, paint shop and centralised service offices. Separate workshops house our track press and wash bays.
Source: Cavpower