Develon has updated its fleet management system with the new digital platform My Develon.

Develon Telematics Manager Stojan Arezina explained that dealers and customers can access and manage the Develon construction equipment maintenance and operation data using the My Develon app or on the web page. Customers can also remotely check the status of their equipment and communicate with their machines by sending certain inputs.

New Features

Some of the newest features available on the My Develon platform are the ability to download service tools and get personalized quotes for parts for Develon equipment.

Mr. Arezina continued:

“We provide a menu for customers to request a quote for Develon genuine parts from their local dealer, it will be a very useful resource for customers. They can select the parts they want to receive a quote on and send it to their dealer. Additionally, customers can subscribe to our exclusive digital services.”

Increased Telematics Usage

More dealers and customers are utilizing telematics data, according to Arezina, based on data tracked by Develon. Although some customers can be intimidated by the amount of data, Arezina said that Develon and its dealers are working hard to develop training programs that help educate customers on how to navigate the system.

“When a customer purchases a new machine, our dealership sales specialists provide some basic training about telematics with the customer. When the customer leaves with the new machine, the customer has a telematics profile. The customer can log in and start tracking the new machine immediately.”

Arezina said.

Dealers and customers can subscribe to receive notifications when a Develon machine requires service.

Mr. Arezina concluded by saying that the dealers and customers can better remotely monitor machines to ensure they are in good health and can schedule routine maintenance to ensure it’s done when it’s needed.

(Source: Develon)